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Hair Loss Subscription
Terms & Conditions

Offers & Promotions

For Philip Kingsley Trichological Services customers who sign up for a male treatment plan via our website, we are offering 50% off your first subscription offer with us, inclusive of a 1 month, 3 month or 6 month subscription. We reserve the right to cancel this offer at any time and without notice. Customers who change plans will not be entitled to this offer on their plan change. Customers are only eligible for this offer when signing up to a treatment plan via hairloss.philipkingsley.co.uk and only on their first order. Offer does not apply to delivery fees. The offer has no cash equivalent and cannot be used in conjunction with any other offers.

Customer who book a Virtual Consultation with our Philip Kingsley Clinic via hairloss.philipkingsley.co.uk may be eligible for a discounted price Consultation during promotional periods. This offer is not available if you book an in-person Consultation or book over the phone. We reserve the right to cancel this offer at any time without notice. This offer is only applicable to a customers first Virtual Initial Consultation and does not apply to future follow up appointments. The offer has no cash equivalent and cannot be used in conjunction with any other offers. There are currently no promotions running on our Virtual Consultations, but ends dates for any promotions will be listed here when they are active. 

Terms of Use

Neither Philip Kingsley Products Limited and/or the Trichological Clinic limited, as well as directors of any and all companies associated directly or indirectly with this website, will be responsible for any damage caused during the use or misuse of the website or from any information contained therein. All material and information presented by the Philip Kingsley Products website is intended to be used for informational purposes only. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease.

Please consult with your own doctor or health care practitioner regarding the suggestions and recommendations made on this website. The Philip Kingsley Products website is owned and operated by Philip Kingsley Products Limited. Our address is 54 Green Street London W1K 6RU. Visiting and or placing an order for goods on the Philip Kingsley Products website indicates your acceptance of our terms and conditions. All communication to you from the Philip Kingsley Products website will be addressed to your email address as supplied when you place or attempt to place an order. If you do not receive a confirmation email after placing an order please contact us immediately.

Our site is directed to people residing in the United Kingdom.

If you purchase goods or services from our site, our Terms and Conditions of Supply https://www.philipkingsley.co.uk/customer-services/our-terms will apply to the sales.

Philip Kingsley Products Limited will not be responsible if you should fail to receive emails sent to the email address you provide when you attempt to place an order. When you place an order you will receive an email from us confirming receipt of your order. Please check that all details are correct. If they are not, please contact us immediately. Whilst all items are offered for sale in good faith, occasionally for reasons beyond our control we may not be able to fulfill your order. Therefore, a sale agreement will only exist between yourself and Philip Kingsley Products limited when you receive an email confirming your order has been accepted. In accordance with Consumer Protection regulations relating to distance selling you may cancel your order up to 7 days from the day after you receive your goods.

Philip Kingsley Products Limited will be happy to accept the return of unopened saleable goods if so required. See our Returns Policy for full details. You undertake not to use the website in any way that causes, or is likely to cause, the site or access to the site to be interrupted, damaged, or impaired in any way. You must not use the site for any purpose that could damage the name of Philip Kingsley Products Limited or any associated company or business or director or any goodwill attached to same.

You must not use the website for criminal, fraudulent or illegal activity (including breaches of copyright, trademarks, patents and/or privacy) or in any manner which would cause harm or distress to any third party. All payments must be with your own credit card and with adequate funds to make payment. Fraudulent use of credit cards will be reported to the relevant authorities.

Any enquiries rising from the above may be directed to:

retail@philipkingsleyproducts.com

This website and all of its content is protected by UK and International Copyright law. Permission is granted to electronically copy and print only those areas of the site so required in the process of using the site as a shopping resource. Copying, modifying, or distributing any part or content of the site for any other reason, without prior written permission from Philip Kingsley Products Limited, is expressly prohibited.

Neither Philip Kingsley Products Limited or any associated company, including directors and staff, will be responsible for any damage caused during the use or misuse of the website or from any information contained therein. All material and information presented by the Philip Kingsley Products website is intended to be used for educational or informational purposes only.

The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own doctor or health care practitioner regarding the suggestions and recommendations made at philipkingsley.co.uk and philipkingsley.com The Philip Kingsley Products website is a shopping resource site operated by Philip Kingsley Products Limited.

This site is provided on an "as is" basis and Philip Kingsley Products Limited or any associated parties make no express or implied warranties of any kind relating to the service, products or information provided. Whilst every effort is made to maintain correct and current information on the site, typographical or omission errors may occur in prices, descriptive copy or photography. Philip Kingsley Products Limited reserves the right to correct these errors or withdraw the offer and change or modify any content or terms and conditions at any time.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and conditions of supply https://www.philipkingsley.co.uk/customer-services/our-terms. Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will only use your personal information as set out in our Privacy Notice.

These conditions do not affect your statutory rights.

Philip Kingsley Products Limited
54 Green Street
London
W1K6RU

Company Number: 2834292
VAT Number: 830515261

Refunds & Cancellations

We hope you will be pleased with everything you have bought from us but if you are unhappy with your products, you may be able to return them to us in accordance with the returns policy described in this paragraph.

Non-Prescription Products: you have a legal right to cancel the contract between you and us for non-prescription products within 14 days of delivery without giving a reason. To cancel the contract, please email us before the end of the cancellation period at retail@philipkingsleyproducts.com providing your name, address and details of the order you wish to cancel. If you cancel your contract, you must send the non-prescription product back Philip Kingsley within 14 days of notifying us that you wish to cancel the contract. You are responsible for the costs of returning the product back to us. Non-Prescription Products are defined by us as products that are available to purchase via www.philipkingsley.co.uk. 

Prescription Products: For health and safety reasons, we are unable to accept returns of Prescription Products, this includes all hair-loss treatments plans. 

Cancelling your treatment plan: If you choose to cancel your subscription with us, we will cancel the subscription from that date. Any payments or treatments plans that have already been processed will not be cancelled or reimbursed, the cancellation will be in effect from the next scheduled delivery of your treatment plan or subscription.